Terms of Service

Last updated: 8 September 2026

1. Agreement to Terms

By accessing or using ParentWise (the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these Terms, you may not access the Service. These Terms constitute a legally binding agreement between you and ParentWise.

2. Description of Service

ParentWise is a day-to-day helper for parents: Child Hub keeps each child's details in one private place; Curiosity and Play offer AI assistance for questions and play ideas; Learn is school help from first grade. The Service uses artificial intelligence to generate responses and recommendations in those modules.

3. Important Disclaimer

⚠️ AI-Generated Content Notice

The parenting guidance provided by ParentWise is generated by artificial intelligence and is for informational purposes only. It is NOT a substitute for professional medical, psychological, or pediatric advice. Always consult qualified healthcare professionals for concerns about your child's health, development, or behavior. In case of emergency, contact emergency services immediately.

4. User Accounts

4.1 Account Creation

To use certain features of the Service, you must create an account. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate.

4.2 Account Security

You are responsible for safeguarding your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account.

4.3 Account Termination

We reserve the right to suspend or terminate your account at any time for violation of these Terms or for any other reason at our discretion.

5. Acceptable Use

You agree NOT to:

  • Use the Service for any unlawful purpose or in violation of any applicable laws
  • Attempt to gain unauthorized access to the Service or its systems
  • Interfere with or disrupt the Service or servers
  • Use the Service to harass, abuse, or harm others
  • Upload or transmit viruses or malicious code
  • Attempt to reverse engineer or decompile the Service
  • Use automated systems to access the Service without permission
  • Share your account credentials with others
  • Misrepresent your identity or affiliation

6. Subscription and Payments

6.1 Pricing and Billing

Some features of the Service may require a paid subscription. Prices are displayed in your local currency where available. All prices are inclusive of applicable taxes unless otherwise stated.

6.2 Payment Processing

Payments are processed securely through Stripe, our third-party payment processor. By providing payment information, you represent that you are authorized to use the payment method. We do not store your full payment card details.

6.3 Subscription Renewal

Subscriptions automatically renew at the end of each billing period unless you cancel before the renewal date. You can cancel your subscription at any time through your account settings.

6.4 Refunds

Refund requests are handled on a case-by-case basis. Under EU consumer protection law, you have a 14-day right of withdrawal for digital services, provided the service has not been fully performed with your prior express consent. Contact us at support@parentwise.co for refund inquiries.

6.5 Price Changes

We reserve the right to modify pricing at any time. Price changes for existing subscriptions will be notified at least 30 days in advance. Continued use after the price change constitutes acceptance.

7. Intellectual Property

7.1 Our Intellectual Property

The Service, including its original content, features, and functionality, is owned by ParentWise and is protected by international copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works without our express written permission.

7.2 Your Content

You retain ownership of any content you submit to the Service. By submitting content, you grant us a worldwide, non-exclusive, royalty-free license to use, process, and display that content solely for the purpose of providing and improving the Service.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, PARENTWISE AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

  • Your use or inability to use the Service
  • Any conduct or content of any third party on the Service
  • Unauthorized access, use, or alteration of your content
  • Decisions made based on AI-generated advice

Our total liability for any claims arising from or relating to these Terms or the Service shall not exceed the amount you paid us in the twelve (12) months preceding the claim.

9. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. We do not warrant that the Service will be uninterrupted, secure, or error-free.

10. Indemnification

You agree to defend, indemnify, and hold harmless ParentWise and its affiliates from any claims, damages, obligations, losses, liabilities, costs, or expenses arising from: (a) your use of the Service; (b) your violation of these Terms; (c) your violation of any third-party rights; or (d) your content.

11. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the European Union and the applicable national laws. For EU consumers, nothing in these Terms affects your rights under mandatory consumer protection laws of your country of residence. Any disputes shall be subject to the exclusive jurisdiction of the courts in the relevant EU member state.

12. Dispute Resolution

We encourage you to contact us first to resolve any disputes informally at support@parentwise.co. For EU consumers, you may also use the European Commission's Online Dispute Resolution platform at:https://ec.europa.eu/consumers/odr

13. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

14. Changes to Terms

We reserve the right to modify these Terms at any time. We will provide at least 30 days' notice of any material changes by posting the new Terms on this page and updating the "Last updated" date. Your continued use of the Service after such changes constitutes acceptance of the new Terms.

15. Contact Us

If you have any questions about these Terms, please contact us at:

Email: support@parentwise.co